I
have held positions with a number of manufacturers of digital fault
recording equipment, EII, RiS and EIG. I am able to offer the following
services:
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Click on the DFR image to visit the Unofficial BEN DFR
Website
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Installation
Remove obsolete equipment, install replacement
equipment. Wire new equipment and accessories to existing test switches.
Document, produce CAD drawings, test and train.


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Training
Design training courses targeting different levels
of users. Design and produce training materials including handouts,
manuals and multi-media presentations. Hands-on training with student
involvement, class discussions and course materials in digital format.


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Troubleshooting
Telephone technical support. On-site troubleshooting,
upgrades and repair.
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Startup services
On-Site verification of operation, user training,
calibration and testing.

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Technical Writing
Design and maintain training materials, technical
manuals and documents. Creation of manuals on CD-ROM using Adobe
Acrobat, HTML and MS Word. MS Power Point training course creation.
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