I'll try to add more Frequently Asked Questions here.
This page was last updated on 8 May, 2003 17:18 Eastern time.

GENERAL

HARDWARE

What is the difference between the BEN 5000 and the BEN 500C?

What are the largest channel counts in the BEN 5000 and 500C?

What is OS-9, and how is used in the BEN?

How do I tell what the serial number of my DFR is?

What is the wetting voltage for the event / digital / contact inputs?

How secure is the BEN DFR?

Is there a menu tree for the front panel LCD?

 

SOFTWARE

How do I document my current DFR settings?

What is a licence file?

How do I change the PT (or CT) ratio on an analog input?

 

BEN 5000

HARDWARE

Are the power supplies in the BEN redundant?

Is there a standard, off-the-shelf BEN 5000?

 

SOFTWARE

 

OPERATIONS

 

BEN 500C

HARDWARE

 

SOFTWARE

 

OPERATIONS

 

 


GENERAL

HARDWARE

What is the difference between the BEN 5000 and the BEN 500C?

 

What are the largest channel counts in the BEN 5000 and 500C?

For the BEN 5000 the largest single system can be 192 Analog inputs and 576 Digital inputs.
For the BEN 500C, the largest system size is 16 Analog and 32 Digital inputs.

What is OS-9, and how is used in the BEN?

OS-9 is an operating system. The CPU board used in the original BEN 5000 systems was manufactured by a company called MII. This was an off-the-shelf part that plugged into the G96 backplane. It used a version of OS-9, customized for this board by Microware Systems Co. It is a real-time multi-tasking, secure embedded system based on the Motorola 68000 microprocessor family.
OS-9 and the DFR applications have been burned into the CPU firmware (EPROM's) that is in each BEN DFR.

Here is an analogy that I have used often:
In the BEN, the DFR applications runs on the OS-9 operating system much like Microsoft Word, Excel or Outlook run on the Windows operating system.

Here are a couple of links if you want to know more...

http://os9archive.rtsi.com/os9faq.html#what_is_os9

http://www.radisys.com/oem_products/ds-page.cfm?ProductDatasheetsID=1124

 

How do I tell what the serial number of my DFR is?

There are a couple of ways to positively identify your DFR by its serial number.
1) If the DFR is powered up and is functioning OK, you can see the DFR serial number by using the front panel keypad and LCD. Press MAIN for the main menu. Press
2) Open the Control Chassis front panel. Look inside the chassis to the right on the chassis itself should be an aluminum identification plate. Engraved on this plate is the model, Serial Number, date of manufacture and power requirements, as the system shipped from the factory.
On some systems, this plate may be found inside the Power Supply Chassis in the same location.

How do I tell what version of CPU firmware I have?

The version of firmware in the BEN can be identified in a few different ways. If the DFR has power & you have communications with it, you can use BEN 32 STATUS to view the firmware version. If you are in front of the DFR you can navigate to a menu where this is displayed (see the serial number question above for details - it's on the same screen). Lastly this information is printed on the EPROM's on the Multi I/O and CPU boards.

 

What is the wetting voltage for the event / digital / contact inputs?

This is specified at the time of system order. It can be verified by looking at the model number suffix on the Digital Isolator boards (SENS 421-XX or 5421-XX).
Of course if anyone has modified the boards after they were manufactured, you will have to examine the scaling resistors for each channel on each board to be sure. Then look here to see what type of board you have.

How secure is the BEN DFR?

This is a question that has many variables.

1) Is the DFR connected to a modem for remote communications? If so, is the number accessible by anyone, or is it limited to your companies telephone system? See #4 & 5 below.

2) Is the DFR connected to a LAN for remote communications? See #4 & 5 below.

3) Have you as a user, programmed any username and passwords, restricting permissions to the DFR? Many different username/password combinations are possible for each DFR. For each of these combinations, different levels of permissions are then granted - for example restricted to only viewing a directory of records, but not making programming changes.

4) The method of communication between the DFR and a master station computer is not encrypted, however it does require that certain information be presented in a specific order, and in a proprietary format.

The following criteria must be met before communications may be established:
IP address or modem telephone number and possibly switching codes
There is a Serial Number that is unique to every BEN system
DFR address
Username
Password

5) And last but not least, the DFR is not a device that is used to control any other protection device, as a relay is. Even if the DFR is shut off, no loss of control to any other device is possible. The DFR has 8 user programmable status relays, and these are used for annunciation, not control.

The easiest method of 'locking down' the BEN is by taking advantage of these built-in features.

 

SOFTWARE

How do I document my current DFR settings?

Using the BEN 32 program, open a record, and print the parameters. The settings and parameters that were current in the DFR at the time the record was made, are stored with each recording.

What is a licence file?

This is a file that contains a systems visibility to what sensors are available in that DFR. Each system has a unique file, keyed to the system serial number, and this file is encrypted at the factory, programmed in the DFR configuration, and must remain with the DFR.

When will the Autocal and BENCFG programs be ported to Windows?

Popular question…

How do I change the PT (or CT) ratio on an analog input?

The variables that hold the PT and CT information for each channel is part of the DFR configuration. To modify these values, you must have the BENCFG configuration and Analog Devices compiler programs. Not all customers have these additional programs, as their use requires additional training.

There are two methods available to users that do not have these modules, both will require the intervention of LEM factory technicians:
1) Backup the current DFR configuration, and send it to an LEM technician for modification and compilation. They will send it back to you and you can upload it to your DFR.
2) Provide a LEM technician with remote access to the DFR in question. This is most often done with a dial in telephone number and modem on the DFR. The LEM tech can then call the DFR, get the current configuration, effect your changes, and send the revised files back to the DFR.

 

 

 

BEN 5000

HARDWARE

Are the power supplies in the BEN redundant?

No. Each power supply provides power for a different part of the DFR. To be sure, you need to examine the internal power wiring diagram that came with your system.

Is there a standard, off-the-shelf BEN 5000?

Each system is carefully engineered to match the channel count and option loadout as specified by the customer's RFQ or specification. There are always differences in the number of current and potential and digital channels, as well as memory capacities and designed expansion to be factored in. Therefore there is no off the shelf BEN 5000.

What are the fiber optic cable requirements for a BEN 5000 with a remote acquisition unit?

 

 

SOFTWARE

 

OPERATIONS

 

BEN 500C

 

HARDWARE

 

SOFTWARE

 

OPERATIONS

 

 

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The Glenn L. Burt, Consulting Company is not responsible for the accuracy of this content. The user accepts all risks involved in using this information. This information is being provided as-is with no warranty or guarantee.
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All remaining content © 2003-2005 by The Glenn L. Burt, Consulting Company.

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